CCCS of Northeastern PA, Inc., is committed to assuring the privacy of individuals and/or families who have contacted us for assistance. We assure you that all information shared both orally and in writing will be managed within legal and ethical considerations. Your “personal financial information” such as your total debt information, income, living expenses and personal information concerning your financial circumstances, will be provided to creditors and possibly others with your specific authorization.
We may also use aggregated case file information for the purpose of evaluating our services, gathering valuable research information and designing future programs. Your anonymity will be maintained through the use of your client number or by using aggregate data in all circumstances.
Consumer Credit Counseling Service of Northeastern Pennsylvania, Inc. (CCCS of NEPA) has been acquired by Advantage Credit Counseling Service, Inc. (Advantage CCS).
Advantage CCS is Pennsylvania’s largest credit counseling and debt management agency. CCCS of NEPA will continue to be a trusted community partner in central and northeastern PA. The joined agencies will both continue to offer credit counseling, debt management, housing counseling, as well as bankruptcy counseling and education services.
Founded in 1968, Advantage CCS is headquartered in Pittsburgh, Pennsylvania with ten office locations across the state. Advantage CCS is a Nationwide Non-Profit credit counseling agency that is approved and licensed to do business in all 50 states.
WHAT DOES ADVANTAGE CREDIT COUNSELING SERVICE, INC. (“ACCS”) DO WITH YOUR PERSONAL INFORMATION?
|Why?||Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.|
|What?||The types of personal information we collect and share depend on the product or service you have with us. This information can include:
|How?||All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Advantage Credit Counseling Service, Inc. chooses to share; and whether you can limit this sharing.|
|Reasons we can share your personal information||Does ACCS Share?||Can you limit this sharing?|
|For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus||Yes||No|
|For our marketing purposes – to offer our products and services to you||Yes||No|
|For joint marketing with other financial companies||Yes||Yes|
|For our affiliates’ everyday business purposes – information about your transactions and experiences||No||We Don’t Share|
|For our affiliates’ everyday business purposes – information about your creditworthiness||No||We Don’t Share|
|For our affiliates to market to you||No||We Don’t Share|
|For nonaffiliates to market to you||No||We Don’t Share|
|To limit our sharing||
If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice.
However, you can contact us at any time to limit our sharing
|Questions?||Call 888-511-2227 or go to www.advantageccs.org|
|Who we are|
|Who is providing this notice?||Advantage Credit Counseling Service, Inc. (a list of the Agency’s doing business as names appears following the “Other important information” box below)|
|How does ACCS protect my personal information?||To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.On our website, we may gather data from “cookies” or other technologies, which data is also similarly protected.|
|How does ACCS collect my personal information?||We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, in order to provide our services to you as you request.
|Why can’t I limit all sharing?||Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
|Affiliates||Companies related by common ownership or control. They can be financial and nonfinancial companies.
|Nonaffiliates||Companies not related by common ownership or control. They can be financial and nonfinancial companies.
|Joint Marketing||A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
|Other Important Information|
|California and Vermont Residents Only: We will not share your information except for our everyday business purposes or as required or permitted by law. Nevada Residents Only: Notice provided pursuant to state law for you to obtain additional information: (i) Bureau of Consumer Protection, Office of the Nevada Attorney General,
555 E. Washington Ave., Suite 3900, Las Vegas, NV 89101; Phone: 702-486-3132; Email: BCPINFO@ag.state.nv.us; or (ii) ACCS, 2403 Sidney St, Suite 400, Pittsburgh, PA 15203; Phone: 888-511-
2227; Email: firstname.lastname@example.org.
ACCS does business as: Consumer Credit Counseling Service of Western Pennsylvania, Consumer Credit Counseling Service of York, Consumer Credit Counseling Service of Greater Harrisburg, Consumer Credit Counseling Service of Carlisle, and Consumer Credit Counseling Service of Northwestern Pennsylvania